These Terms and Conditions of Use and Sale govern access to, browsing of, and use of this website, as well as all purchases made through the online store of the company Euro In (hereinafter referred to as the “Company”).
Every user or visitor of the website, as well as every customer who makes a purchase through the online store, is deemed to have carefully read, fully understood, and unconditionally accepted these Terms and Conditions. In the event of disagreement with any of these terms, the user must refrain from using the website and from carrying out any transaction through it.
1. Company Information
The website operates as an online store for the sale of products through the internet by Euro In. The full company details, including the corporate name, registered office, contact information, tax identification number, competent tax office, and registration number with the General Commercial Registry (G.E.MI.), must be displayed in a clear and conspicuous place on the website.
Company Name: EURO IN ANONYMOUS INDUSTRIAL & COMMERCIAL COMPANY OF TOYS & DECORATION ITEMS
Registered Office: 45 Antheon Street, Ano Patissia
Telephone: +30 210 2511070
Email: [email protected]
VAT No.: 094287608
G.E.MI. No.: 000716801000
2. Scope of Application
These terms apply to all content, services, and transactions carried out through the Company’s website. Any additional terms that may apply to specific services or product categories shall be deemed supplementary to the present terms.
3. Amendment of Terms
The Company reserves the right to modify, renew, or update these terms unilaterally and at any time, to the extent required for legal compliance or for the improvement of the operation of the online store. Any such amendments shall take effect upon publication on the website and shall apply thereafter.
4. Intellectual and Industrial Property
All content of the website, including indicatively but not limited to texts, photographs, designs, logos, graphics, trademarks, trade names, databases, and any other element, constitutes intellectual and/or industrial property of the Company or of third parties who have lawfully granted the relevant right of use, and is protected by the provisions of Greek, EU, and international law.
Any reproduction, copying, distribution, modification, adaptation, republication, transmission, public display, or exploitation of the website content, in whole or in part, without the prior written permission of the Company, is strictly prohibited.
5. User Obligations
The user is obliged to use the website in accordance with the law, good morals, these terms, and the principles of good faith in transactions. The user declares and warrants that they shall not use the website for acts or omissions that may cause harm to the Company or to third parties.
In particular, the following are prohibited:
- the sending, posting, or transmission of unlawful, offensive, threatening, or misleading content,
- the infringement of the intellectual property rights of the Company or third parties,
- the obstruction of the proper operation of the website,
- the introduction of malicious software, viruses, or other harmful code,
- unauthorised access to the website’s information systems or data.
6. Personal Data
The Company processes the personal data of users and customers exclusively within the framework of its lawful operation and in accordance with the applicable personal data protection legislation.
Personal data collected through the website are used, as applicable, for order processing and fulfilment, customer communication, invoicing, product shipment, returns management, customer service, and compliance with the Company’s legal obligations.
Detailed information regarding the collection, processing, and protection of personal data is provided in the website’s Privacy Policy.
7. Information Provided and Product Descriptions
The Company makes every reasonable effort to ensure that the information presented on the website relating to its products, such as descriptions, technical characteristics, indications, photographs, and prices, is accurate, clear, and as up to date as possible.
Nevertheless, the Company shall not be liable for any unintentional or typographical errors, provided that such errors are not due to fraud or gross negligence, nor can it guarantee that the colours or other visual representations of the products will be rendered with absolute accuracy on every device.
8. Product Availability
The availability of products displayed in the online store is indicative and subject to change. In the event of stock shortage or inability to fulfil an order, the Company shall inform the customer without undue delay in order to agree either on product substitution or on partial or full cancellation of the order and, where necessary, on the refund of any amount paid.
9. Prices and Charges
All prices stated on the website are expressed in euros (€) and include value added tax (VAT), unless expressly stated otherwise.
Any shipping costs, cash-on-delivery charges, or other fees shall be communicated to the customer prior to the final submission of the order and shall be borne by the customer, unless expressly stated otherwise.
The Company reserves the right to adjust prices at any time without prior notice. Such adjustment shall not affect orders that have already been placed and accepted.
10. Formation of the Contract
The display of products on the website constitutes an invitation to treat and not a binding offer for sale. The submission of an order by the customer constitutes an offer to enter into a sales contract.
Receipt of the order is confirmed by the sending of an automated electronic message to the email address provided by the customer. This message constitutes only acknowledgement of receipt of the order and does not constitute acceptance thereof. The contract is deemed to be concluded only upon the Company’s express acceptance of the order, which may be evidenced in particular by the sending of a relevant confirmation and/or dispatch notification.
11. Payment Methods
Payment for orders may be made through the payment methods listed from time to time in the online store, such as, indicatively, credit or debit card, bank deposit, electronic payment methods, or cash on delivery where supported.
In the case of payment by bank deposit, the Company reserves the right to suspend processing of the order until full confirmation of receipt of the relevant amount.
12. Shipping and Delivery
Products are shipped to the address provided by the customer during order placement. Delivery times are indicative and depend on factors such as product availability, delivery area, and the operational conditions of the cooperating courier companies.
The Company shall not be liable for delays caused by circumstances beyond its control, such as force majeure, extreme weather conditions, strikes, transport disruptions, or delays by third-party service providers.
13. Delay or Inability to Fulfil an Order
The Company is entitled not to accept or not to fulfil an order, particularly where the product is unavailable, has been discontinued, has been listed at an obviously incorrect price or description, the customer’s details cannot be verified, or payment has not been successfully completed.
In such cases, the Company shall inform the customer as soon as possible and, if payment has already been made, shall refund the amount corresponding to the unfulfilled order.
14. Right of Withdrawal
Where the customer acts as a consumer, they shall be entitled to withdraw without giving any reason from the sales contract within fourteen (14) calendar days from the date on which the customer or a third party indicated by the customer, other than the carrier, acquired physical possession of the products.
To exercise the right of withdrawal, the customer must notify the Company of their decision by a clear statement, in writing or by email, before the expiry of the aforementioned period.
In the event of a lawful withdrawal, the customer must return the products without undue delay and in any event no later than fourteen (14) days from the date on which they notified the Company of their decision to withdraw.
The customer shall be liable only for any diminished value of the products resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the products.
Unless otherwise stated by the Company, the direct cost of returning the products shall be borne by the customer.
15. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply in the cases provided by applicable law and, in particular, to products manufactured according to the customer’s specifications or clearly personalised, products that are liable to deteriorate or expire rapidly, sealed products that are not suitable for return for health protection or hygiene reasons and have been unsealed after delivery, and any other case provided as an exception by law.
16. Returns of Defective or Non-Conforming Products
In the event of delivery of a defective product or a product that does not conform to the sales contract, the customer must notify the Company within a reasonable time after discovering the issue, so that the relevant claim may be examined in accordance with the applicable consumer protection legislation and the rules governing the seller’s legal liability.
The Company reserves the right to request evidence demonstrating the defect or the absence of an agreed quality before accepting a return or replacement.
17. Limitation of Liability
The Company shall not be liable for damages arising from the use or inability to use the website, delays in order fulfilment, or any lack of product availability, except where such damages are caused by fraud or gross negligence of the Company or where otherwise required by mandatory law.
The Company does not guarantee that the website will operate uninterruptedly, without errors or without interruption, nor that it will be free of viruses or other harmful elements, although it makes every reasonable effort to ensure the secure operation of the website.
18. Third-Party Links
Any links to third-party websites are provided solely for the convenience of users. The Company shall not be responsible for the content, accuracy, completeness, security, or privacy policies of such websites.
19. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with Greek law and applicable European Union law. Any dispute arising out of or in connection with access to, use of, or transactions through the website shall fall under the jurisdiction of the courts of the Company’s registered office, unless mandatory consumer protection provisions provide otherwise.
20. Final Provisions
If any provision of these terms is found to be invalid, voidable, or unenforceable, the validity of the remaining provisions shall not be affected. Any tolerance by the Company of a breach of any provision shall not be construed as a waiver of its relevant rights.